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Special Cleaning

Enhanced Cleaning Procedures

We have updated the cleaning procedures at our hotel to better protect our guests & team members.

We would like to assure you that our team is taking extra measures to ensure we are following the guidelines supplied by the CDC. Throughout our facilities, we are implementing special care practices such as cleaning the Front Desk reception area and all guest sensitive public areas multiple times during the day. We have enhanced techniques used to clean guest rooms after each stay.

We will continue to update and improve the ways we keep our hotel clean and safe. 

General Changes

Remove from or modify in all guest rooms:

  • All decorative room elements including pillows and bed scarves are removed.
  • Paper note pads and pens are removed.
  • Guest room coffee station will include only single use disposable coffee, wrapped condiments, stir sticks and wrapped cups.
  • Removed the bath amenity tray and replaced with a fresh washcloth to display items.
  • Remove laundry bags and provide upon request only.
  • Remove or replace the binder-style guest directory with a single-page double-sided laminated directory

For stay-overs, no service is to be provided unless guest requested.
Upon guest request for a longer stay: Tidy service or Full Clean Service. Ask the guest(s) to leave the room during any stay over service if possible to limit contact.

Guest Rooms After Departure

  • Waiting 48-72 hours when possible before cleaning the room.
  • Verifying that all PTAC/HVAC filters are cleaned.
  • We may reduce bed pillows to three per bed.
  • Replace all paper products after each guest stay.
  • Thoroughly disinfect waste baskets and recycle bins.
  • Remove and replace all terry and linen and extra blankets.
  • Use of Electrostatic Sprayer to disinfect the entire guest room.
  • When cleaning and disinfecting, paying special attention to high touch point areas, to include door handles, locks and latches, light switches, desk and counter surfaces, coffee maker, telephones, television remote controls, clock radios, drapery pulls, lamps, trash receptacle touch points, toilet flush handles, water faucet handles, toilets and toilet seats, and flooring.

Hotel Lobby

  • Disinfect floors and trash cans.
  • All our staff wear facial masks.
  • Disinfect all door handles.
  • Disinfect public area phones.
  • Disinfect public restrooms.
  • Front desk is disinfected after each guest interaction.

Hotel Floors and Public Corridor

  • Disinfect floors and trash cans.
  • Disinfect room and corridor aisle door handles.
  • HEPA filter vacuum cleaners used.

Supplemental Facilities: Pools, Exercise Rooms, Business Centers

  • Disinfect floors, trash cans, keyboards, gym equipment, and all other fixtures guests may contact.
  • Clean tables and chairs in the pool area.
  • Frequently disinfects mats in the exercise room, furniture and fixtures.

Additional Cleaning

  • Increasing the frequency of all cleaning in public areas and disinfection.
  • Use of Electrostatic Sprayer OR ultraviolet wands in guest rooms and public areas to disinfect all areas.
  • Housekeeping carts are to be sanitized each night/day before restocking.
  • All employees follow proper hand sanitizing between each guest interaction.

We aim to make you feel safe while you stay with us.  We will follow a very strict cleaning standards provided by CDC and continue to make changes necessary to create a clean & safe environment for our guests.